Client Speak
"We chose Lifetree as our partner because of the commitment we have seen from them during previous deployments with the MTN Group. Adherence to tight deadlines, demonstrating flexibility and responsiveness to our needs were some of the qualities that weighed in Lifetree's favor.”
- Sifiso Debangwa, Group COO, MTN
“With its excellent track record in other operations within the MTN Group, Lifetree was a logical choice for us. Implementation of a new state-of-the-art billing system is always a very complex task. I am pleased to say that this project was handled professionally by Lifetree and indeed was one of the smoothest billing system implementations I have experienced – they pleasantly surprised us! We are confident that the new system will give us an edge over our competitors, in line with our philosophy of offering the best and most flexible proposition to our customers.”- Noel Meier, CEO, MTN Uganda
"Lifetree's Billing applications have responded very well to our requirements for speed of deployment, flexibility, capability across our business support system needs and targeted cost of ownership.”
- Alistair Gordon, CEO, Shell Mobile, Hong Kong
"Lifetree's solution is geared to handle complex and dynamic billing scenarios. Our implementation for instance requires support for extremely complicated customised tariff plans that can include unto 12 tariffs for a single time zone.”
- Sean Dexter, Managing Director, Spice Telecom, India
“Deployment of @Billity™ is yet another step of ensuring a world class Customer Care for our customers. MTC followed very strong evaluation criteria in selecting a vendor. We are very pleased, that Lifetree has not only come through but exceeded our expectations. It was a true partnership and a very professional implementation. We have no hesitation in recommending Lifetree as a partner of choice.”
- Mr.Bengt Strenge, Managing Director, MTC, Namibia
“An integrated billing system is at the heart of a modern telecommunications company. Our requirements included flexible billing for both fixed and mobile services as well as voice and data services. The Lifetree system not only offers this flexibility but also allows us to add extra functionality as we grow our business. We feel that the Lifetree solution is more than just a billing software, we use it as a powerful marketing tool helping us to roll out convergent telecommunication solutions.”
- Eugene Beckers, CEO, Telecom Malagasy, SA
“Apart from the fact that the service is free, the MTN Self-Service gives quick and easy access to information and eliminates the long queue for customer service agents to attend to customers' needs. In addition, it ensures fast and prompt resolution of simple and common queries and affords the opportunity to repeat information on the prompt of the subscriber.”
- Corporate Services Representative, MTN, Nigeria
"After a vigorous selection exercise, ZipBill™ emerged as a product that met Safaricom's current and future business needs."
- Enterprise Systems Manager, Safaricom
"Lifetree's E-Billing has trimmed our costs by over 100K USD per month. Revenue streams flow from every Bill analysis and details."
- Fergus Wilmer, CEO , SUNDAY Communications, Hong Kong
"Lifetree's Connect@Billity™ has proven to be a reliable and robust interconnect solution that met Spice's expectations in managing interconnect revenue. The invoicing and reconciliation features have not only resulted in saving time and effort but also have contributed in plugging any possible revenue leaks. The system has also proven to be flexible in the complex and fluid telecom environment."
- K Gurumurthy, VP (IT) , Spice Telecom, India