Your customers are ours. To make sure they get the services and information they want, to make sure they stay satisfied, and on your network forever, is our goal. To make sure all this actually happens, we offer you the Lifetree solution framework that includes tightly integrated solutions for Billing/OSS, Sales and Service Portals as well as a wireless Service Delivery Platform. Read More
 
Lifetree's solutions will help you manage every customer touch point. Each time you reach out to customers or when your customers make contact, our applications will ensure that they will always have access to updated information and meaningful data about your services. Know more about our products>>

Welcome to Lifetree's Concierge

The challenges of the day for a communications service provider are increasing competition and customer churn, higher customer expectations and margin pressures. You thus find innovative ways to deliver value and enhance customer experience in order to successfully acquire and retain customers. And the key is 'more for less' - faster service introduction and improved service quality at lower costs.

Lifetree's proprietary Sales and Service framework, Concierge™* facilitates customer acquisition and customer care functions to dramatically alter the nature and quality of customer interaction.Concierge™* provides the much needed linkages of the customer facing functions with back end Enterprise applications too.
 
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An integrated, device independent framework, Concierge ™* spans POS, Call Centers, the web and mobile Self-care. It maps to the Integrated Customer Care Interface of the eTOM®** model. This framework works seamlessly with existing BSS / OSS systems.

IPTV Solutions
IPTV
Lifetree enables media and entertainment companies to create innovative product bundles, offer cross product discounts and extend innovative services to subscribers
 SSP
J@nus™ from Lifetree reduces the number of BSS/OSS systems that are required to manage both pre and post paid subscribers
“With its excellent track record in other operations within the MTN Group, Lifetree was a logical choice for us. Implementation of a new state-of-the-art billing system is always a very complex task. I am pleased to say that this project was handled professionally by Lifetree and indeed was one of the smoothest billing system implementations I have experienced – they pleasantly surprised us! We are confident that the new system will give us an edge over our competitors, in line with our philosophy of offering the best and most flexible proposition to our customers.”
-- Noel Meier, CEO, MTN Uganda
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**Enhanced Telecom Operations Map (eTOM®) is the ongoing TM Forum initiative to deliver a business process model or framework.		 Privacy Policy Terms of Use