Managed Services

Need

Today, factors such as convergence, frequent product launches, interconnect and content agreements have complicated a CSP’s operations. There is a huge quantum of back end work which is not the core focus area of a CSP. Lifetree partners with CSPs to manage the complex, yet non core, back end functions seamlessly and cost effectively.

Benefits

When you partner with Lifetree for Managed services, you derive benefits such as:

• Operational Efficiency on a proven billing platform
• Guaranteed quality of service that is both accurate and timely
• Removal of operational and HR complexities
• Freed up billing resources can be utilized for other core functional areas

Scope

• Running Day-to-day Billing Operations
• System Maintenance and Support
• Query and Fault Resolution
• Supporting Business Processes
• User Support and Training
• Managing Deliverables
• Business Process Consultancy
• Maintaining QoS