Communication Service Providers

CSPs have to deal with two important challenges - intense competition and demanding customers. One of the ways in which you can stand out in the crowded telecom marketplace is by offering 24/7, efficient, convenient and prompt customer care service.

With Lifetree’s ZipCare™, you can empower your customers to manage their accounts online, thus ensuring satisfaction through prompt resolution of queries and requests. Your customers would have the freedom to activate / de-activate services and select tariff plans by themselves. They could also directly insert and track trouble tickets.

In today's web enabled world, Zipcare™ is the ideal self care solution.
Communication Service Providers
  Billing / OSS solutions
  Sales and Services Framework
  Electronic Bill Presentment
  Customer self-care
  Interconnect Solution
  Customer Care Portals
  Service Delivery Platform
Client Speak
"We feel that the Lifetree solution is more than just a billing software, we use it as a powerful marketing tool helping us to roll out convergent telecommunication solutions ."
-Eugene Beckers, CEO, Telecom Malagasy, SA

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