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Customer Care Portal: Customised 'Single Front-End' to 'Multiple Backend Systems'

CCP for Communication Service Providers
For data to flow seamlessly across applications,CSPs need to implement a standardized web infrastructure that provides a common platform for service delivery. Such a platform enables existing systems to work better together and improves application security. And that is exactly what Lifetree's CCP does.

CCP enables telcos in following functional areas:

  • Call – Handling
  • Customer Management
  • Services Handling
  • Accounting & Billing
  • Swops & Recharges
  • Complaint Management
  • Dash Board
  • Admin Utility
More about Customer Care Portal
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Client Speak
"Lifetree's E-Billing has trimmed our costs by over 100K USD per month. Revenue streams flow from every Bill analysis and details."
- Fergus Wilmer, CEO of SUNDAY Communications, Hong Kong.

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